RESIDENT PORTAL:

Please click on the "Sign-In" button below to be redirected to our online portal log-in page. 
If you experience any issues logging in or wish to have your access password emailed to you, please email: [email protected]

Payment Portal Q&A:

1. How do I pay my monthly HOA fee online?
Please email: [email protected] and one of our team members will be happy to set-up your account. Please provide your: name, address, and community in the email!

2. What are my payment options?
You may pay by mailing your check and payment coupon to: 
PO Box 159 Pequea, PA 17565
You may pay online via credit card or e-Check. In order to set-up reoccurring e-Check payments, you must enroll and follow the step by step directions that we will email to you.
You may also make a one-time payment by simply clicking on "Make a Quick Payment" and entering your information. 

Common hoa questions!

1. Who do I call if there is an emergency?
Woo-Cat offers 24-hour emergency service to all residents. After hours, call your community manager and/or 866-897-7592
2. Why do I have to pay Association Fees?
The governing documents of their Association require all owners to pay association fees, which may be due annually, semi-annually, quarterly, daily, or monthly. Dues fund the operation of the association and the maintenance of the common property and are used to provide services for the benefit of all owners. Monies must also be set aside for capital improvements.
3. How do I pay the Association Fees?
Please refer to the above section, "Payment Portal Q&A."
4. What does the Association do?
The Association is a not-for-profit corporation managed by a Board of Directors elected by the owners. The Board is responsible for managing the Association's funds, enforcing Covenants and Restrictions, Rules and regulations, and maintaining common area property. Board members do not receive compensation for their service.
5. What is a "community manager"?
The community manager is a company engaged by the Board of Directors. The community manager tends to the day-to-day operation of the Association and implements the policies and decisions as determined by the Board of Directors. The Board can delegate tasks, not responsibilities, to the community manager. The community manager has no authority except as conferred by the Board of Directors. The community manager does not make decisions---only implements the decisions of the Board.
6. What are the Governing Documents?
The "Governing Documents" for your association are the Articles of Incorporation, Bylaws, Declaration of Covenants, Conditions and Restrictions (or Declaration of Condominium) plus any Rules and Regulations, Resolutions or guidelines that have been established by your association. These documents are recorded in the county where the property lies and provided to prospective purchasers as required by law. The state, county, or municipality laws will supersede the community's documents in the event of a conflict.
7. Where can I get a copy of the Governing Documents?
You received a copy at, or before, closing on your home. Please email [email protected] if you need another copy!
8. What is a deed restriction?
It is part of the Declaration of Covenants, Conditions, and Restrictions (or Declaration of Condominium) that you agreed to when you bought your home. Through this document, you agreed to specific standards of maintenance, upkeep, and behavior in order to make the community as attractive as possible for yourself and your neighbors and to maintain or enhance your property values. These were conditions under which you purchased and you agreed by consummating the purchase. Under the law, if you did not receive a copy, you had the right not to purchase. But, by closing, you waived your right to receive a copy from the seller at the seller's expense.
9. Why do I need to comply with the deed restrictions?
When you purchase a home in a deed restricted community you automatically agree to comply with the restrictions then in place or that are properly established. This ensures that the integrity of the community is maintained. These restrictions are for your protection and for the protection of your neighbors. Failure to comply brings a responsibility to the Board of Directors to bring about any action legally necessary to force compliance.
10. Why do I have to get permission for home improvement? (Architectural Request Form)
This better ensures that your intended improvement meets your community's standards as outlined in the Governing Documents and avoids the problems that arise from the construction of improvements and the use of colors or styles that conflict with others in your neighborhood. The Board of Directors has the power and the responsibility to force you to undo any improvement you make that does not comply with the Governing Documents, so the application process is your protection against future action against you. Once approved, the change is permitted, and that approval applies to you and any future home owner.
11. What is the "common area"?
It is the land for the use and enjoyment of the members of the Association. This includes facilities such as pools and playgrounds in single family communities and hallways, parking lots, exercise facilities and building structures in condominium communities. Common areas are owned by all in an undivided interest. For this reason, maintenance responsibility falls proportionately on all owners who have that undivided interest in common areas.
12. What is a resale certificate?
The resale certificate contains two parts. The first relates to the individual unit and notifies the buyer whether the seller of the property has (or has not) paid all assessments that are due and whether there are any violations affecting the real property being sold. The second part relates to the condominium or homeowners association. This part contains copies of the Governing Documents, rules & regulations, evidence of insurance, and current financial statements. Resale Certificates must be prepared by management. Buyers have a legal right to receive a resale certificate before settlement, at the expense of the seller, and have the right to withdraw from the contract, even at the settlement table, without penalty or loss of deposit, until they have been provided with the certificate and have had time to review the content.

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